Customer Service, ID Cards, and DEERS:
Monday – Friday: 7:30 a.m. to 4:30 p.m.
Military Personnel Flight:
Mon, Wed, Fri: 7:30 a.m. to 4:00 p.m.
Tue, Thu: 8:30 a.m. to 3:30 p.m.
Who We Are
The Mountain Home Military Personnel Flight provides personnel support for Airmen/Guardians, their families, and retirees.
What We Do
Our customer service team is open Monday through Friday (including family days, excluding holidays), 0730 – 1630. Stop on by (no appointment needed!) to get a new ID card, get DEERS support, or inquire about awards and decorations. Customer Service can also be reached at 208-828-2133. We only accept walk-ins for these services.
FORCE MANAGEMENT (closed first Wed of each month)
Force Management is open Monday/Wednesday/Friday from 0730-1630 and Tuesday/Thursday from 0830-1500. This team is prepared to help with evaluations, unfavorable information files (UIFs), sponsor allocation RIPs, special experience identifiers (SEIs), officer and enlisted accessions, and G-Series orders. To schedule an appointment, please visit our Setmore page and select “Force Management”. FM can also be reached at 208-828-1MPF, option 4. We do not accept walk-ins for these services.
CAREER DEVELOPMENT (closed first Wed of each month)
Career Development is open Monday/Wednesday/Friday from 0730-1630 and Tuesday/Thursday from 0830-1500. This section includes reenlistments and extensions, separations and retirements, outbound assignments, and officer and enlisted promotions. Please schedule an appointment through our Setmore page and select the most appropriate service option. We do not accept walk-ins for these services.
Career Development can also be reached at the following:
Option 1: Retirements and Separations
Option 2: Outbound Assignments
Option 3: Reenlistments and Extensions
Option 6: Promotions
OFFICIAL PASSPORTS (closed first Wed of each month)
Appointments for official passports can be made by using Setmore and selecting “Official Passports”. Please click HERE ( Official Passport Info) to learn more about passport requirements. You can also reach a technician by calling 208-828-1MPF, option 5. We do not accept walk-ins for these services.
Note: this service does NOT include tourist passports.
CHECK THE STOPLIGHT BEFORE YOU ARRIVE
Green mean Go! All services are available
Yellow – APPOINTMENT ONLY – call to schedule
Red – We are unable to service customers at this time